The pandemic has created a widespread shift from in-store shopping to screen-shopping, even for some of our most basic necessities. While grocery stores remain open globally as essential businesses, many users, including myself, have turned to grocery delivery services to avoid crowded stores to reduce risk to exposure.

Since Amazon bought out Whole Foods in 2017, Amazon users have been able to order groceries online and pick-up in person, but the nature of the pandemic has increased online orders to the site by over 60% — a huge boost in user activity. Given that in 2019, 66.4 million households had…


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